Privacy Statement Trilogy has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for Trilogy. Trilogy is the best place to shop for safe and effective premium supplements. We stand behind our products and guarantee your satisfaction with every order. Your credit card is safe with Trilogy. Every time you shop with Trilogy at www.trilogyonline.com, you are backed by a security guarantee. When you shop with us, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number, login name and password. Encryption ensures that no one can access or use your personal information. Our 128 bit encryption is implemented with a secure certificate. We guarantee your privacy At Trilogy, we are committed to protecting your privacy. Trilogy does not sell, rent or trade your personal information to other companies. It may be helpful for you to know how we use the information we collect: We collect and aggregate non personally identifiable information about shoppers browsing our site. We collect information such as your IP address, web browser type and operating system to enable us to provide shoppers with an enhanced shopping experience. Customers Our ordering process requires customers to give us contact information (such as name, address, email address and phone number), which we use to ship product orders and to contact the customer if necessary. As a direct sales company, our organization is based on our Independent Distributors, who own their own websites. Therefore, customers who register with us and do not have a Distributor will be assigned one. Trilogy will pass along the customer's contact information (Name, mailing address, phone number and email address) and order information (Item, Quantity and Price) to their Distributor. Trilogy does NOT pass any financial information along to the sponsoring Distributor. What Information is being shared? We may need to share information with other companies during the course of business. However, these companies do not have any independent right to share this information for any secondary purposes. Email We read every message sent in and try to reply promptly to every one. This information is used to respond directly to your questions or comments. We may also file your comments to help us improve the site, or review and discard the information. Your personal information is only shared with third parties with your explicit permission. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Choice/Opt-Out There are two types of communications we send to our customers: essential and non-essential. Essential communications include but are not limited to order confirmation emails, emails containing tracking information for orders that have been shipped and autoship reminder emails. Non-essential emails include but are not limited to product announcements and general company information. We provide users the opportunity to opt-out of receiving non-essential communications from us in 3 different ways. 1) You can send email to support@trilogyonline.com 2) You can call the following telephone number: 877-387-4564 3) You can reply to one of the non essential emails indicating you would like to be removed from our mailing list. Correct/Update This site gives users the following options for changing and modifying information previously provided. Field Representatives and Customers can click on the My Account link and and follow the directions to update their information. Legal Disclaimer We may disclose personal information when required to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud or as otherwise required by law. Notification of Changes We will post changes in our privacy statement on this page whenever there is a change in our privacy policy. Contacting the Web Site If you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, you can contact support@trilogyonline.com